Frecuently asked questions

• Check In: from 3:00 p.m.
• Check out: until 12:00 noon.

• Cash (CLP).
• Tarjetas de crédito (transbank).
• Debit cards.
• Agency voucher.

Breakfast is included for all rooms, except for rooms with special promotions indicating otherwise. Lunch and dinner are not included, except for reservations that come from an affiliated company.

*Breakfast is continental/American with table service, due to sanitary measures adopted by the hotel.

** In case your reservation is made through a tour operator or affiliation to a company, contact us at reservas2@hotelbellavista.cl

• It is allowed only if they are guide dogs or emotional companion pets with the corresponding certificate issued by a doctor.
• In the event that it is a pet, only small dogs not larger than the size of a Fox Terrier will be accepted. In addition, the client must keep the pet in his arms at all times, in the common areas.
• As an additional measure, the guest will be requested to leave a credit card for free use, in case the pet causes any damage to the furniture or other.

* For more information do not hesitate to contact us at:reservas2@hotelbellavista.cl

The hotel has 2 parking lots with reduced spaces enabled for guests, which are located in the front and back of the hotel.

• It has 24-hour monitored camera service.
• The hotel has private parking subject to availability for guests at no cost.
• Remember to submit your patent in a mandatory way at our reception.
• Parking is for the exclusive use of guests.

* Reservations are not accepted for parking lots because they work according to availability at the time of check-in.

In the event that you require a special service (food restrictions due to allergies, room with separate beds, room with an additional bed, etc.) you must request it by email indicating your personal data and reservation number through our mail reservas2@hotelbellavista. cl

* Some of these services may have an additional charge and are subject to availability.

Once the purchase process is finished, within 12/24 hours after the purchase you will receive an e-mail with the status of the reservation (confirmed or pending confirmation), along with the confirmation code.

*If the reservation was made through OTAs (Booking, Expedia or other) when you receive the email with the reservation specifications and the confirmation number, you will know that it has been made.

All rooms have a shower, some with a hydromassage column.

We contact Room Service at the following times:

Breakfast Room Service is from 7 am to 8:30 am.
Meals are from 2:00 p.m. to 9:30 p.m.

• Approximately 40 minutes from “El Tepual” airport.
• Approximately 15 minutes from the “El mirador” Aerodrome.
• Approximately 30 minutes from the “Marcel Marchant” Aerodrome.

If you require help to manage a transfer from the airport hotel, you can send an email to reservas2@hotelbellavista.cl and this will be managed by our staff.

If you are interested in learning about our protocol, visit the following link https://hotelbellavista/protocolo-covid/

All our rooms have a lake view

• Restaurant, for lunch services, German onces and dinners.
• Laundry service, for washing and ironing clothes.
• Luggage custody without additional costs.
• Room Service

SPA y Gym

• Use of common areas.
• Internet released from good connection.
• Use of heated pool
• 10% discount on consumption at the “Bellavista 60” Restaurant for lunch services, German onces and dinners.
• Satellite TV only in the common areas, which broadcasts all the soccer championships.

• The use of the heated pool is in operation with reservation directly at the time of check-in and subject to availability by COVID-19 protocols indicated by MINSAL.

  * If you are interested in learning about our protocol, visit the following link: https://hotelbellavista/protocolo-covid/

• The use of the heated pool is in operation with reservation directly at the time of check-in and subject to availability by COVID-19 protocols indicated by MINSAL.

  * If you are interested in learning about our protocol, visit the following link: https://hotelbellavista/protocolo-covid/

• Booking an hour for a therapy at the Hotel Bellavista Spa in Puerto Varas is very simple, you just have to click here.

• It is in operation from 1:00 p.m. – 09.00 pm. on continuous hours for lunch services, German onces and dinners.

*If you are interested in knowing our menu, check the “restaurant” area of ​​our website.

*** If you are interested in learning about our protocol, visit the following link: https://hotelbellavista/protocolo-covid/

• In consideration of the Tobacco Law No. 20,660 of the State of Chile and our internal policies, all rooms and public spaces are 100% smoke-free. If a guest violates this, a cleaning fee of $150,000 CLP will be charged to all guests who violate the smoking policy.
• In addition, smoking will only be allowed in duly identified outdoor areas.

We offer a fully equipped and comfortable space that includes a wide range of technology such as high-speed Internet, essential for our clients and their online businesses. You have direct access to our lobby and reception. and associated discounts.

For more information send an email toreservas2@hotelbellavista.cl

• Medical and food products (perishable, frozen) are not guarded.
• The guest may request a minibar to be installed in the room, but this must be previously notified in advance through our means of contact: mail, WhatsApp and telephone numbers.

• Through our contact email you can communicate food allergies, special requests for celebrations, gifts.
• All requested attentions will be charged to the room and can be paid by transfer or at the time of check out, together with other charges.
• All special requests will be requested by email ghenriquez@hotelbellavista.cl and will be subject to availability.

Breakfast is from 07:00 am. -11:00 a.m., and it is distributed in blocks of 1 hour, due to sanitary measures adopted by the hotel, that is:

• 07:00 am. – 08:00 am.
• 08:01 am. – 09:00 am.
• 09:01 am. – 10:00 am.
• 10:01 am. – 11:00 am.