covid protocol in our hotel
WE HAVE THE TOURIST CONFIDENCE CERTIFICATE GRANTED BY SERNATUR
We have implemented all the measures, recommendations and guidelines to minimize the risk of transmission of Covid 19 that apply to our tourist service in accordance with the provisions of the Management and Prevention Protocol against Covid 19 in Tourism and Accommodation.
The disinfection of the reception, the lobby, the corridors, the bathrooms, the restaurants and other common areas of the hotel are carried out following protocols, products and cleaning frequency, for this we use technology and cleaning products of maximum efficiency on all surfaces, objects and decorative elements.
For the sanitization of your footwear, a footbath has been enabled in our hotel at each access and soap dishes with gel alcohol that will be an obligation for each guest to use.
Everyone who enters the hotel must wear a mask in the common areas and restaurant area.
Upon arrival at reception, you will find safety signs on the floor, which will help remind you of the need to maintain the recommended distance.
Your luggage will be disinfected by hotel staff when you enter our premises.
Every person entering the hotel must have their temperature taken and must complete a health record or affidavit.
In addition, to respect the capacity in our breakfast service, you will be asked to define a schedule during your stay.
Our rooms follow strict security protocols, and each area is also disinfected and sanitized with clinically tested products.
Telephone service to the guest: through the whatsapp platform +569 5008 5703 you will obtain all the information about the hotel, as well as any query or service that you require, you can also place your orders for room service or
minibar until 8:30 p.m.
During your stay you must respect the capacity inside the elevator.
And don’t forget to wash your hands frequently and wear a mask in all the common areas of our hotel.